Returns & Exchanges
If you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange, provided items are in original condition.
1
Initiate Return
Log into your account and select the order you wish to return to generate a Return Authorization Number.
2
Pack Your Item
Place the jewelry in its original packaging, including all certificates and promotional materials.
3
Attach Label
Print the prepaid insured shipping label provided via email and affix it securely to your package.
4
Quality Inspection
Once received, our experts will inspect the item. Refunds are typically processed within 3-5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing